Support Center

Protection & Declared Value

  • Declared Value and How it Works

    Each item you store includes $100 of free Declared Value protection. Additional protection may be purchased an...

    Feb 06, 2019 11:33AM EST
  • Items not Covered by Declared Value

    Declared value does not cover improperly packed items, fragile items, sentimental items, cash or currency, and...

    Jan 04, 2019 10:50AM EST
  • Lost or Damaged Items

    We understand your life is often placed into the boxes we store, so we handle them with care! In the rare case...

    Jan 04, 2019 11:37AM EST
  • How to File a Claim

    Although uncommon, items can potentially be damaged during a pickup/delivery. If you receive any damaged items...

    Feb 25, 2019 02:21PM EST

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