Support Center

Additional Fees

Last Updated: Jan 31, 2019 02:24PM EST
Below is the list of our additional services and added fees.  Please know that there are never fees for scheduling a new pickup appointment, receiving your complimentary boxes and tape, or canceling/rescheduling an appointment with 48 hours notice! 

Additional Services:
$5 – Moving Blanket Rental
$5 – Declared Value Protection (per $100 of additional coverage for a specific item)

$10 – Mattress Bag Purchase
$20 – In Room Service (each way)

Added Fees:

$25 – Overweight Box Fee (box weighing over 70 lbs)
$25 – Unthawed Fridge Fee (please unplug, thaw, and clean your fridge before storing!)
$25 – Missed/Rescheduled Appointment Fee (Less than 48 hours notice)
$25 + $5 per week Late Fee for Storage Goods invoice
$35 – Special Delivery Fee (i.e. any dates outside of our free standard delivery dates)
$35 – Evening Delivery Fee (3pm-7pm) (offered at select markets on specific days)
$50 – Special 2-Hour Appointment Time Window Request Fee

Contact Us

20bd18b837d262ac3edf542fbf5e8d7e@storagesquad.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete